New CX partnership boosts retention capabilities for clients

3 min read by Charles Craik 15 Nov 2023

At StrategiQ, we love working collaboratively with our clients to hit their business goals. While the best-known benefit of working with us is being able to harness our extensive expertise, another key advantage is our ability to layer in knowledge and tech from our partner network.

In the Customer Experience team, we partner with a range of platforms offering all the tech you could want to underpin a winning CRM strategy. From email service providers such as Klaviyo and Dotdigital, to CRMs like Hubspot, customer service platforms like Gorgias, and reviews & loyalty platforms and LoyaltyLion, we’ve partnered with a range of hand-picked platforms to boost your customer experience capabilities.

Today we’re delighted to announce that we’ve added Yotpo to this list. Yotpo is a retention marketing platform for ecommerce brands, offering functionality for reviews and UGC, loyalty & referrals, subscription, and SMS and Email. This mix of services makes Yotpo unique among our partners, and makes them a great choice for growing brands. 

Here’s what Matt Brindley (Partner Marketing Manager EMEA) had to say “I am super excited for Yotpo’s partnership with StrategiQ. Together we can help support clients with the tools to not only attract but also retain customers, creating lasting connections that drive sustained success”

If you’ve already got an ESP or CRM and just fancy reviews or subscriptions from Yotpo’s list of functionality, we’ve got good news – Yotpo offers modular options based on your tech stack needs, and a whole host of integrations to plug into whatever you’re already using, including the below:

It’s critical to get the right tech stack in place to deliver on your strategy, and at StrategiQ we’re all about empowering our clients from supporting tech discovery to levelling up how you’re using existing solutions.

If you’d like to find out more about Yotpo or ask any questions about your brand’s customer experience, just get in touch!

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