CX Programmes
Customer Profiler
What is it?
Do you really know your customers, where they are and how they make decisions? We take a fresh look and test your assumptions live with existing and new customers. Too many assumptions are made about our audiences, tribes and communities. This programme digs deeper into your consumer/clients motivators, drivers needs and ultimately how you can solve their problems. To build lasting loyalty and advocacy.
What you get
Internal & External Internals survey
Past, present and future customer interviews
Social listening & Forum research
Mintel/GWI/Attest access and research
Focus Groups
Up to 6 profiles
Communication strategy and recommendations
More CX Programmes
The skills optimising your performance
Creative + Tech
Evolving your brands presence and delivering against your technical goals, ensuring optimum impact.
- Brand Identity
- UX/UI Design
- Video
- Animation
- Web Development
- Digital Transformation
- Website Support
- Data & Management
Marketing
Our skillsets span across all channels and is 100% performance driven.
- Insights
- Content Marketing
- CRM & Automation
- PR
- SEO
- Paid Media
- Social Media Marketing
- Email Marketing
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Publications you may be intrested in
Publications
