Branding

Punching: What it means to be a challenger brand

by Olivia Phillips
9 min read
Branding, Creative, Industry Events
A poster of the event for challenger brands: Punching

The first PUNCHING landed on the same night as Glastonbury tickets and Celebrity Traitors, and the room was still packed. Marketing leaders, founders and hungry talent came to talk about one thing: how to win when your ambition outstrips your resources.

Kerry Collinge, the brain behind challengers such as Uncensored CMO and System1 and now co-founder of The Illuminari, joined our Creative Strategist Olivia Phillips to unpack it. What followed was a Q&A full of healthy debate and a challenger brand raffle to finish the night. 

Here’s what we took away.

Key takeaways

  • Make people care about what you care about
  • Constraints are fuel, not excuses
  • Premium is earned, not priced
  • Let AI do the dishes – and use the time well
  • 80% consistent, 20% brilliant: know where to be bold
Olivia and Kerry speaking at the challenger brand event

Make people care about what you care about

If one idea ran through the whole night, it was this. Whether you’re building a brand or a career, your job is to make other people feel what you feel.

“The biggest challenge in your professional life is to make somebody care about the things that you care about. To believe that they’re worth having.”

— Kerry Collinge, Co-Founder at The Illuminari

For challengers, that’s the whole game. When you can’t outspend the big players, you have to out-feel them. No more bland ads trying to say five things at once; the winners are culturally resonant and make people feel something.

Constraints are fuel, not excuses

Kerry’s starting point was simple: a constraint is never a reason not to win. Challengers treat a tight budget, a small team or a late start as fuel for sharper thinking. Too many categories now look and sound the same, because marketers have stopped trusting their instincts.

“What’s happened over the 25 years of my career, it’s blanded out, it’s vanillaed out. It has become very, very dull. That is because we’ve stopped relying on humans because we’re all so terrified of the data. We all hide behind the data.”

— Kerry Collinge, Co-Founder at The Illuminari

The fix is to challenge the stale codes of your category on purpose. But Kerry was clear that this should be surgical: challenger thinking works best aimed at specific moments and problems, not as a permanent posture of picking fights.

And it starts with the people doing the work.

“Humanity is the heart of brands that grow. And so, if we’re not having fun and being humans, how can we reflect that into our brands?”

— Kerry Collinge, Co-Founder at The Illuminari

Attendees chat at the event

Premium is earned, not priced

A higher price has to be justified through experiences and cultural moments that signal value, not just a bigger number on the shelf. Kerry drew on her time selling beer, where products are often functionally indistinguishable and emotion does the heavy lifting.

“When you’re trying to sell beer at a price premium, every single brand bump on the brand, we try to add value. There was a lot of onus on the marketeer to use their gut feel as the conduit between what the audience wanted and what the category stood for.”

— Kerry Collinge, Co-Founder at The Illuminari

Kerry chatting to the community

For new challengers, her advice was to build purpose in from day one, because retrofitting it later costs more and confuses everyone. And as you grow, hold to a clear North Star and protect your core consumers, because their trust is what got you here.

That doesn’t mean playing it safe. It means knowing where to be bold.

“I believe that it should be eighty percent consistent, twenty percent brilliance.”

— Kerry Collinge, Co-Founder at The Illuminari

Olivia speaking to attendees

Let AI do the dishes

Of course the topic of AI reared its head, and for good reason. The overarching message was to outsource optimisation to the machines, and double down on the human imagination and emotional impact they can’t replicate.

“It’s the classic saying wanting AI to wash your clothes and do the dishes, so you have more time for creativity. You still have to wash your clothes and do the dishes. But we know that it doesn’t have to be that.”

— Olivia Phillips, Creative Strategist, StrategiQ

That freed-up time should go into the work that makes people care. Getting there takes psychologically safe friction: teams that feel secure enough to disagree, because that’s where breakthrough ideas surface. 

And there’s a practical way to fund it, the 70/20/10 model. Spend 70% optimising what works, 20% testing, and 10% on genuine innovation, so the steady stuff earns you budget for the bold bets.

Event poster in the lift

Join the community

PUNCHING was the first Campaign Life event, a quarterly series for marketing leaders, hungry talent and ambitious builders who want to trade war stories, share what they’ve learned and keep this conversation going.

Next up:

  • Paid Life – 5 November
  • Brand Life – 3 December

Whether you’re steering a scale-up, managing a lean marketing budget or building your career from the ground up, there’s a place for you in the room.

Find out more and join the community.

Punching: What it means to be a challenger brand

We don’t want briefs.
We want problems.
That’s where the magic happens.

StrategiQ Full Awards List
2025
UK Search Awards
Best low budget campaign (PPC): Large
UK Search Awards
Best use of search – B2B (PPC): Large
The Drum Awards
Brand / Design Nominee
European Search Awards
Best Low Budget Campaign (SEO)
2024
WP Engine APP
Committed to Give Back
UK Search Awards
Best use of AI in Search
UK Search Awards
Best low budget campaign (SEO): Large
UK Search Awards
Best use of search – Travel / Leisure (PPC): Large
Dotdigital Partner Awards
Retail Service Partner of the Year
DevelopHER Awards
Inspiration Award
UK Dev Awards
Rising Star
UK Dev Awards
Fintech Website
UK Dev Awards
Third Sector Website
Campaign Best Places to Work
26/100
UK Dev Awards
Retail/Ecommerce Website
UK Company Culture Awards
Best HR Tool
Sunday Times' 100 Best Places to Work
Small Organisations Category
2023
DevelopHER Awards
Digital Marketer of the Year
UK Dev Awards
Best Third Sector Website
UK Dev Awards
UX Award for StrategiQ
UK Paid Media Awards
Best Use of Linkedin Ads
UK Paid Media Awards
Paid Media Agency Led Campaign Of The Year
European Paid Media Awards
Best Use of Linkedin Ads
UK Agency Awards
Best Culture Transformation Initiative
UK Search Awards
Best Use of Search (Travel)
Social Media Awards
Best Use of Instagram
Social Media Awards
Best Use of Linkedin
Social Media Awards
Best Audience Engagement Campaign
DevelopHER Awards
Emerging Talent
UK Search Awards
Best Use of Search
2022
Dotties Awards
Marketer of the Year
Elite Agency
Campaign Best Places to Work
Winner Top 50
UK Dev Awards
Project of the Year
UK Dev Awards
Travel Website of the Year
UK Dev Awards
Best Site Migration
UK Dev Awards
B2B Website of the Year
UK Paid Media Awards
Local Campaign of the Year
UK Paid Media Awards
Best Use of Attribution
UK Search Awards
Best Local Campaign (PPC) (LARGE)
UK Search Awards
Travel / Leisure (PPC) (LARGE)
UK Search Awards
Retail / Ecommerce (SEO) (LARGE)
The Drum Awards
Best Business Development Initiative
2021
UK Dev Awards
Best Migration
Campaign Best Places to Work
Winner Top 50
UK Agency Awards
Covid Response (Silver)
UK Agency Awards
Campaign Effectiveness Award (Silver)
UK Search Awards
Best Use of Search Third Sector (Silver)
UK Search Awards
Best Use of Content Marketing (Silver)
UK Search Awards
Best Large SEO Campaign
2020
Campaign Best Places to Work
Winner Top 50
Suffolk Business Awards
Business of the Year
Suffolk Business Awards
Small & Medium Business of the Year
2019
DXA Awards
Best PPC Strategy with Powertool World
Suffolk Business Awards
Best Employer
2018
Best Employers Eastern Region
Best Digital & Technology Business
UK Search Awards
Best Small Integrated Search Agency
2016
EADT Business Awards
One To Watch Award
Read
Play
Hover