AI Marketing

If brand discovery is being rewritten; who’s writing the books?

Will Anderson, CGO at the GTA GEO event at StrategiQ

By Will Anderson, Chief Growth Officer at StrategiQ.

When I was younger, research meant a trip to the library. You didn’t arrive with a perfectly engineered question. You arrived with a vague hunch and a sense that if you wandered around long enough you might stumble across something useful.

You’d drift along the shelves. One book because the title looked promising. Another because the cover had a certain swagger about it. A third because some famous academic had scribbled an approving line on the back. Soon you’d be carrying a precarious tower of books.

Some were exactly what you came for. Some were dreadful. And every now and then you’d discover something entirely unexpected that turned out to be far more interesting than the thing you were originally looking for.

You’d sit there for an hour flipping through pages, tasting ideas before committing. Discovery had a certain charm to it. Slightly chaotic yet entirely human.

Today the librarian behaves rather differently.

You walk in and before you’ve even reached the shelves they say: “Based on what you’ve read before… I think you want this one.”  And they hand you a book. Possibly two if they’re feeling generous.

No wandering.

No browsing.

No delightful intellectual accidents.

Just a recommendation.

And that, in essence, is what’s happening to search.

From ten blue links to one confident answer

For the past twenty years the internet behaved like that old library. You asked a question and were presented with a shelf of possibilities. Ten blue links, each making a case for why it deserved your attention. Brands competed fiercely on that shelf.

Titles. Descriptions. Authority signals. Reviews. Backlinks. A small industry emerged dedicated to persuading search engines that this was the answer the world needed. Now the machine reads the shelf for you. You ask a question and an AI calmly delivers the answer. Summarised, structured, and slightly smug about it. Which raises an uncomfortable question for anyone responsible for a brand.

If the machine chooses the answer… have brands quietly lost control?

At first glance, it certainly feels that way. The algorithm decides what matters. The model digests the internet. The user receives a polished conclusion without ever visiting the places where the thinking originated.

The marketing team, meanwhile, stares nervously at its dashboards wondering whether it has just been replaced by a robot with better punctuation.

But here’s the twist.

Machines don’t actually know anything. They simply read an extraordinary amount. Articles. Reports. Case studies. Commentary. Industry blogs. Academic research. Every explanation, argument and insight floating around the web. They hoover it all up with the appetite of a Labrador near an unattended sandwich. Then they synthesise it.

Which means something rather interesting is happening beneath the surface.

The machines may be delivering the answers… but they are learning them from us. Every thoughtful article a company publishes. Every well-argued perspective. Every original piece of research. Every clear explanation of a complicated subject. All of it feeds the knowledge pool these systems rely on. Bit by bit, quietly, invisibly, brands are training the very machines that will one day speak on their behalf.

The librarian might recommend the book. But the librarian didn’t write it. And that is where the real shift in marketing is happening.

The currency has changed

For years the obsession was attention. Clicks. Impressions. Rankings. Traffic charts rising heroically up and to the right. Now the game has changed. The real currency is authority.

AI systems are remarkably good at identifying patterns of credibility. The organisations that consistently contribute useful thinking to a category become part of the intellectual infrastructure the machines rely on. When someone asks a question about your space, the system draws from the most credible signals available. And suddenly your ideas; your frameworks, your explanations, your point of view, start shaping the answer. Which means the future of search isn’t really about gaming algorithms. It’s about contributing knowledge. It’s about aligning three things that too many organisations still treat separately: business strategy, brand authority and technology capability.

That intersection – where the commercial strategy, the narrative, and the data infrastructure all work together –  is where real visibility now lives.

It’s also precisely where we spend our time at StrategiQ

We help organisations build what we call modern growth systems: aligning Business, Brand and Tech so that your expertise actually shows up in the places discovery now happens. Not just on your website. But in the broader knowledge ecosystem that AI systems are constantly learning from.

In simple terms: we help ensure your organisation is one of the sources the machines trust.

Because in this new world the winners won’t simply be the brands that shout the loudest. They’ll be the ones teaching the machines what good looks like. So yes, the librarian now recommends the book. But the books still determine what the librarian believes is worth recommending.

The question for leadership teams is no longer “how do we rank in search?”

It’s something far more interesting. Are we contributing the thinking that will shape the answers tomorrow? If that question is starting to feel important for your organisation, we should talk. The future of discovery is being written right now. And someone needs to write the books.

Do you have something to confess?

Answer 10 quick questions to understand how visible your brand really is in AI-driven Search.

Reveal your confession score.

Will Anderson and his dog
If brand discovery is being rewritten; who’s writing the books?

We don’t want briefs.
We want problems.
That’s where the magic happens.

StrategiQ Full Awards List
2025
UK Search Awards
Best low budget campaign (PPC): Large
UK Search Awards
Best use of search – B2B (PPC): Large
The Drum Awards
Brand / Design Nominee
European Search Awards
Best Low Budget Campaign (SEO)
2024
WP Engine APP
Committed to Give Back
UK Search Awards
Best use of AI in Search
UK Search Awards
Best low budget campaign (SEO): Large
UK Search Awards
Best use of search – Travel / Leisure (PPC): Large
Dotdigital Partner Awards
Retail Service Partner of the Year
DevelopHER Awards
Inspiration Award
UK Dev Awards
Rising Star
UK Dev Awards
Fintech Website
UK Dev Awards
Third Sector Website
Campaign Best Places to Work
26/100
UK Dev Awards
Retail/Ecommerce Website
UK Company Culture Awards
Best HR Tool
Sunday Times' 100 Best Places to Work
Small Organisations Category
2023
DevelopHER Awards
Digital Marketer of the Year
UK Dev Awards
Best Third Sector Website
UK Dev Awards
UX Award for StrategiQ
UK Paid Media Awards
Best Use of Linkedin Ads
UK Paid Media Awards
Paid Media Agency Led Campaign Of The Year
European Paid Media Awards
Best Use of Linkedin Ads
UK Agency Awards
Best Culture Transformation Initiative
UK Search Awards
Best Use of Search (Travel)
Social Media Awards
Best Use of Instagram
Social Media Awards
Best Use of Linkedin
Social Media Awards
Best Audience Engagement Campaign
DevelopHER Awards
Emerging Talent
UK Search Awards
Best Use of Search
2022
Dotties Awards
Marketer of the Year
Elite Agency
Campaign Best Places to Work
Winner Top 50
UK Dev Awards
Project of the Year
UK Dev Awards
Travel Website of the Year
UK Dev Awards
Best Site Migration
UK Dev Awards
B2B Website of the Year
UK Paid Media Awards
Local Campaign of the Year
UK Paid Media Awards
Best Use of Attribution
UK Search Awards
Best Local Campaign (PPC) (LARGE)
UK Search Awards
Travel / Leisure (PPC) (LARGE)
UK Search Awards
Retail / Ecommerce (SEO) (LARGE)
The Drum Awards
Best Business Development Initiative
2021
UK Dev Awards
Best Migration
Campaign Best Places to Work
Winner Top 50
UK Agency Awards
Covid Response (Silver)
UK Agency Awards
Campaign Effectiveness Award (Silver)
UK Search Awards
Best Use of Search Third Sector (Silver)
UK Search Awards
Best Use of Content Marketing (Silver)
UK Search Awards
Best Large SEO Campaign
2020
Campaign Best Places to Work
Winner Top 50
Suffolk Business Awards
Business of the Year
Suffolk Business Awards
Small & Medium Business of the Year
2019
DXA Awards
Best PPC Strategy with Powertool World
Suffolk Business Awards
Best Employer
2018
Best Employers Eastern Region
Best Digital & Technology Business
UK Search Awards
Best Small Integrated Search Agency
2016
EADT Business Awards
One To Watch Award
Read
Play
Hover