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Confessions of a CMO

Let’s Talk About the Future of Search

AI is changing how buyers discover, compare and trust brands.
We are going explores what that means for marketing leaders, and why brand, search and performance strategy must now work as one.

The Past

IN THE PAST SEARCH WAS ABOUT VISIBILITY & WEBSITES WERE THE DESTINATION

For the last twenty years, search shaped how brands were discovered online. Marketing teams worked hard to appear where customers were looking; analysing keywords, building content, and optimising websites to earn attention on the search results page. Success meant being visible when someone asked a question and convincing them to click, explore, and trust what they found.

Websites became the centre of discovery. Search engines acted like a shelf of possibilities, presenting brands side by side while marketers competed to earn that click through relevance, authority, and useful content. It wasn’t simple, but the model was clear; visibility led to visits, and visits created opportunity.

fast forward to today andthe rules of search are starting to change…

Present

SEARCH ISN’T DISAPPEARING

It’s changing the way discovery works is changing fast. AI summaries, answer engines and recommendation systems are shaping decisions before customers ever reach a website.

For marketing leaders, visibility is no longer just about ranking in search results. It’s about ensuring your brand is understood, trusted and referenced by the systems now shaping the answers.

01. ZERO-CLICK JOURNEYS

AI search experiences increasingly answer questions directly. Instead of presenting ten links and asking users to explore, machines summarise the information and deliver a recommendation. Decisions can now begin before a customer ever clicks through to a website.

02. THE GREAT DECOUPLING

Impressions are rising while clicks are declining. As AI summaries surface answers directly in search results, brands may still appear in front of customers, but fewer users need to visit the website to continue their research.

03. WEBSITES ARE BECOMING SOURCES

Websites are not disappearing, but their role is changing. Instead of simply being destinations for traffic, they are becoming sources of knowledge that AI systems learn from, cite and reference when generating answers.

Make Your Confession

Answer 10 quick questions to understand how visible your brand really is in AI-driven search.

Reveal Your Confession Score

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StrategiQ Full Awards List
2025
UK Search Awards
Best low budget campaign (PPC): Large
UK Search Awards
Best use of search – B2B (PPC): Large
The Drum Awards
Brand / Design Nominee
European Search Awards
Best Low Budget Campaign (SEO)
2024
WP Engine APP
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UK Search Awards
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UK Search Awards
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UK Search Awards
Best Use of Search (Travel)
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DevelopHER Awards
Emerging Talent
UK Search Awards
Best Use of Search
2022
Dotties Awards
Marketer of the Year
Elite Agency
Campaign Best Places to Work
Winner Top 50
UK Dev Awards
Project of the Year
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Travel Website of the Year
UK Dev Awards
Best Site Migration
UK Dev Awards
B2B Website of the Year
UK Paid Media Awards
Local Campaign of the Year
UK Paid Media Awards
Best Use of Attribution
UK Search Awards
Best Local Campaign (PPC) (LARGE)
UK Search Awards
Travel / Leisure (PPC) (LARGE)
UK Search Awards
Retail / Ecommerce (SEO) (LARGE)
The Drum Awards
Best Business Development Initiative
2021
UK Dev Awards
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Winner Top 50
UK Agency Awards
Covid Response (Silver)
UK Agency Awards
Campaign Effectiveness Award (Silver)
UK Search Awards
Best Use of Search Third Sector (Silver)
UK Search Awards
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UK Search Awards
Best Large SEO Campaign
2020
Campaign Best Places to Work
Winner Top 50
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2019
DXA Awards
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2018
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UK Search Awards
Best Small Integrated Search Agency
2016
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