Website Support

Supporting your website requires more than scheduled maintenance updates — you need to look for enhancement opportunities to create a continuous evolution that empowers you to get the most out of your platform.

Leverage the latest data, adopt innovative technology and integrate new security features whilst continuously refining performance and enhancing user experience.

Imagine if:

  1. You didn’t have to worry about security updates, back-ups, alerts and the health of your hosting server because your agency partners were already addressing them.
  2. Your digital platforms were supported by a team of developers who promptly address high-priority website issues and security patches no matter when they occur.
  3. You had the insights and experience to roll out purposeful new website features that support your marketing strategy.
  4. Your website remained up-to-date after its initial release, allowing it to grow and evolve with your business rather than becoming a bottleneck.


Our objective is not to build a website, hand it over to you and wish you luck. We strive to form long-standing partnerships and provide ongoing services to ensure your website remains fast, secure and performing. Our developers take a proactive role rather than waiting for you to tell us what to do, and we triage website problems quickly and seriously, treating our clients’ sites as if they were our own.

At StrategiQ, we actively look for opportunities to make your website more efficient and user-friendly by:

  • Designating a specific Account Manager to commission, manage and review continuous website support.
  • Maintaining an ongoing partnership with WP Engine, the world’s leading and most popular specialist WordPress Hosting platform.
  • Proactively planning and prioritising website enhancements that align with your marketing strategy.
  • Appointing the same members of our development team to efficiently oversee, monitor and implement fixes and new features.
  • Utilising specific tools, processes and standards to review and deploy purposeful, accurate and efficient enhancement and maintenance sprints. 
  • Having a team of web developers at-the-ready to rapidly troubleshoot defects or security releases.

Whether unlocking new technology or leveraging data to make incremental adjustments, we provide proactive and reactive website support. You can feel confident that your website will continue to be a trustworthy asset that empowers your business to achieve its marketing goals.

Website support

Our Expertise

Our specialists manage and maintain your website on an ongoing basis for WordPress, WooCommerce and Shopify platforms. We facilitate core Content Management System (CMS) updates, ensure all plugins are working correctly, manage hosting and continuously evaluate your server’s security features.

Our developers perform regular maintenance to prevent bugs and defects from impacting the User Experience (UX) of your website. All changes are promptly implemented and staged before going live, so you have the opportunity to review them.

We make data-driven efficiency adjustments to your website to increase performance and security. From brand new web pages to mature sites, our web development team scopes and implements new technological features and functionalities to keep your digital platform secure, fast and agile.

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