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Cultural Capital: Building a brand that people can belong to

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The rarest thing in marketing is a brand that escapes its category and becomes part of the culture. What separates a brand that people buy from a brand that people belong to?

To answer that, we went deep into discovery sessions, stakeholder interviews, category audits and the cultural forces shaping how brands are understood today. We heard from creative futurists, brand strategists, SEO experts and the StrategiQ team who work on this every day. We looked at the brands getting it right, the ones getting it wrong and what the rise of AI means for brand identity.

Contributors

David ‘Shingy’ Shing, Creative Futurist
Louise Goodthorp, Head of Creative & Brand, StrategiQ
Nathan Height, Head of SEO, StrategiQ
Olivia Phillips, Creative Strategist, StrategiQ
Dolly Parton (just kidding)

Insights include:

  • The brands taking the biggest creative risks are often the ones with the strongest strategic anchors
  • 4.6% of consumers have sought out information to verify claims about a brand and 15.8% have stopped buying from one because of its views or actions
  • The true heart of an organisation – who you are – always reveals itself in the customer experience.

The publication also includes the StrategiQ Four Cs framework, the Kapferer Brand Identity Prism applied to real brands and the New Future Valueâ„¢ levers for optimising, accelerating and innovating your brand strategy.

Download the publication.

by Emily Sotudeh
Branding, Creative, Publications

Cultural Capital: Building a brand that people can belong to

We don’t want briefs.
We want problems.
That’s where the magic happens.

StrategiQ Full Awards List
2025
UK Search Awards
Best low budget campaign (PPC): Large
UK Search Awards
Best use of search – B2B (PPC): Large
The Drum Awards
Brand / Design Nominee
European Search Awards
Best Low Budget Campaign (SEO)
2024
WP Engine APP
Committed to Give Back
UK Search Awards
Best use of AI in Search
UK Search Awards
Best low budget campaign (SEO): Large
UK Search Awards
Best use of search – Travel / Leisure (PPC): Large
Dotdigital Partner Awards
Retail Service Partner of the Year
DevelopHER Awards
Inspiration Award
UK Dev Awards
Rising Star
UK Dev Awards
Fintech Website
UK Dev Awards
Third Sector Website
Campaign Best Places to Work
26/100
UK Dev Awards
Retail/Ecommerce Website
UK Company Culture Awards
Best HR Tool
Sunday Times' 100 Best Places to Work
Small Organisations Category
2023
DevelopHER Awards
Digital Marketer of the Year
UK Dev Awards
Best Third Sector Website
UK Dev Awards
UX Award for StrategiQ
UK Paid Media Awards
Best Use of Linkedin Ads
UK Paid Media Awards
Paid Media Agency Led Campaign Of The Year
European Paid Media Awards
Best Use of Linkedin Ads
UK Agency Awards
Best Culture Transformation Initiative
UK Search Awards
Best Use of Search (Travel)
Social Media Awards
Best Use of Instagram
Social Media Awards
Best Use of Linkedin
Social Media Awards
Best Audience Engagement Campaign
DevelopHER Awards
Emerging Talent
UK Search Awards
Best Use of Search
2022
Dotties Awards
Marketer of the Year
Elite Agency
Campaign Best Places to Work
Winner Top 50
UK Dev Awards
Project of the Year
UK Dev Awards
Travel Website of the Year
UK Dev Awards
Best Site Migration
UK Dev Awards
B2B Website of the Year
UK Paid Media Awards
Local Campaign of the Year
UK Paid Media Awards
Best Use of Attribution
UK Search Awards
Best Local Campaign (PPC) (LARGE)
UK Search Awards
Travel / Leisure (PPC) (LARGE)
UK Search Awards
Retail / Ecommerce (SEO) (LARGE)
The Drum Awards
Best Business Development Initiative
2021
UK Dev Awards
Best Migration
Campaign Best Places to Work
Winner Top 50
UK Agency Awards
Covid Response (Silver)
UK Agency Awards
Campaign Effectiveness Award (Silver)
UK Search Awards
Best Use of Search Third Sector (Silver)
UK Search Awards
Best Use of Content Marketing (Silver)
UK Search Awards
Best Large SEO Campaign
2020
Campaign Best Places to Work
Winner Top 50
Suffolk Business Awards
Business of the Year
Suffolk Business Awards
Small & Medium Business of the Year
2019
DXA Awards
Best PPC Strategy with Powertool World
Suffolk Business Awards
Best Employer
2018
Best Employers Eastern Region
Best Digital & Technology Business
UK Search Awards
Best Small Integrated Search Agency
2016
EADT Business Awards
One To Watch Award
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