The Dorchester Collection is a group of nine luxury hotels located in the USA, Europe and London. StrategiQ completely rebuilt the group’s Magento ecommerce platform, which offers gifts and experiences to customers globally.
The hotels were collectively facing several functionality issues with the Magento Commerce platform and appointed StrategiQ to migrate their inventory onto a re-designed Magento Open Source solution.
Our proposal incorporated a strategy to resolve the hotels’ key functional issues, increase profitability and improve the website’s appearance and usability in line with a wider branding update coordinated in 2017/18.
In addition to countless and persistent bugs, the (at the time) Magento Enterprise platform set-up was expensive, difficult to work with and did not utilise an international strategy to allow each hotel to sell gifts and experiences in their local currency.