Careers

Head of CRM – (Maternity Cover)

London, Midlands, Suffolk | Full Time, 12 month contract | 37.5 hours per week

Department: Marketing

We are looking for a talented individual with demonstrable expertise across all areas of Customer Experience to join our award-winning agency on a 12 month contract (maternity cover). 

As Head of CRM, you will be responsible for leading the overall customer experience function and managing the specialists within the CRM team. Along with the support of your Director – you will be accountable for the delivery of all client CX strategies, the quality of tactics and activity, the commercial utilisation of your team and the performance of CX against our client’s KPIs.

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