Head of CRM – (Maternity Cover)

London, Midlands, Suffolk | Full Time, 12 month contract | 37.5 hours per week

Department: Marketing

We are looking for a talented individual with demonstrable expertise across all areas of Customer Experience to join our award-winning agency on a 12 month contract (maternity cover). 

As Head of CRM, you will be responsible for leading the overall customer experience function and managing the specialists within the CRM team. Along with the support of your Director – you will be accountable for the delivery of all client CX strategies, the quality of tactics and activity, the commercial utilisation of your team and the performance of CX against our client’s KPIs.

Apply for this role

Looking for something else?

Title Service Location
Senior DesignerCreativeLondon, Manchester, Midlands, Suffolk
Junior QC AnalystTechSuffolk
Project ManagerMarketingSuffolk
Data and Insights SpecialistMarketingSuffolk
Social Media SpecialistMarketingManchester
Paid Media ManagerMarketingLondon, Midlands, Suffolk
Account ExecutiveMarketingLondon, Midlands, Suffolk
CRM ManagerMarketingLondon, Midlands, Suffolk
Let's talk strategy
Drag Read