The Client Services Director will sit on the senior leadership team and oversee the running of the Client Services Department. You’ll be responsible for ensuring the team delivers excellent client service and that the agency produces exceptional and effective work.
You’ll set the standards for how we build relationships with our clients and work closely with your direct team and project management to put in place the processes that will allow these high standards to be consistently met.
A key aspect of the role will involve training and developing the team to form a deep understanding of their clients’ businesses, enabling work to be presented that meets their needs, solves their problems and expands StrategiQ’s remit as an integral part of their business.
As an experienced marketer, you’ll be able to leverage the full spectrum of integrated digital marketing channels offered by StrategiQ, bringing cross discipline teams together that people are excited to be a part of to deliver the work clients need to solve their business problems:
As part of the agency’s leadership team, you’ll design, execute and deliver your vision for the department’s role in hitting StrategiQ’s quarterly goals and annual performance objectives.
Previous agency experience leading Client Services at Head/Senior/Director level or client-side experience working in-house as Head/Director of Marketing desired.